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Patient Wait Time

Patient Tracking Software

Patient WaitTime greatly assists you in managing your patientís check-in process to make it as smooth and efficient as possible. It measures the time a patient waits from check-in until they are seen by a staff member. This enables you to pinpoint where time is lost, identify the time taken to register a patient and inform your patients of the average wait time for your lobby. The system also helps improve the overall performance and productivity of the registration staff. Most importantly, it helps ensure total patient satisfaction. After all, whatís the one thing your patients complain about the most? Wait time, of course. Our system steers you into a paperless operation with no need for sign-in sheets. It helps you reduce losing patients due to a bad experience.

Why Use Patient WaitTime?

  • Improves patient satisfaction
  • Measures patient wait time and registration times
  • Measures total service time
  • Fully integrated with HIS
  • Rule based assignment manager for load balancing among registration staff
  • Instant notification alerts when exceeding the targeted wait time
  • Instant notification to patients via LCD
  • Alpha-numeric coasters with custom messages
  • Provides average wait time at any given point in time
  • Enhances reporting